MHA 6300 - Quality Improvement and Risk Management in Health Services Organizations

Credits: (3)
Typically taught:
Spring [1st Blk]

A study of the effects of sophisticated quality and health outcome measures as used by individuals, employers and insurers to compare the results of various providers. The course will cover the forces of external customers and in addition to internal pressures to justify costs, provide continuous quality improvement, risk management, and changes within a complex health care system. Course content will include systems behavior and relationships, creating a culture of safety, using measurement to improve quality, fostering teamwork, and understanding the role of risk management in quality improvement. Prerequisite: MHA 6000 or Instructor Approval.