MHA 6300 - Quality Improvement and Risk Management in Health Services Organizations

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A study of the effects of sophisticated quality and health outcome measures as used by individuals, employers and insurers to compare the results of various providers. The course will cover the forces of the smarter external customers and internal pressures to justify costs, continuous quality improvement, risk management, and changes demanding creative health care marketing techniques. Course content will include JCAHO and NCQA accreditation standards and processes, Life safety and fire code requirements, and handling of biohazards such as blood borne pathogens. Prerequisite: MHA 6000 or Instructor Approval.